Greater Manchester Probation Trust

Feedback from offenders

These are just some of the comments made by offenders following a GMPT survey:

"I have been treated well and fair. The people I have seen have been friendly and helpful."

"Since I have been out of prison I think probation has been a great help to me."

"My officer is very excellent, understanding, motivational. She looks at all reasons, tries to help you achieve targets."

"I am made up with them. I am now drug free after 10 years of being on heroin."

"My overall view on staff would be I think they are a great set of people working together to make the community a  better place."

"They have always listened and advised me on my rights."

"I was treated well and with respect."

"I would personally like to thank my probation officer for helping me through a rough time."

"Think that you are all friendly, polite and helpful and deserve a medal for the work you do to help people like us."

"I think the probation service does a good job but i think they are too strict on breaching people for not attending. Fair enough if it happens a lot OK. But after twice for not attending I think that’s very harsh, too strict. Give people more time to get use  to the services."
 
 
 

Feedback from offenders on Probation Programmes

"The fact that I have been able to complete the programme is something I’m really chuffed with. I have found the programme very helpful, interesting and valuable. I want to say a genuine heartfelt thanks to you for spending time and caring enough to help me. And indeed you have helped me. To cut my drug use down totally. To see where I was going wrong. To learn ways for stopping the desire to use – to resist cravings. I have gained a great deal by attending the programme. Also – the totally professional, non-judgemental genuine and interesting way in which you delivered the programme will always stay with me. You are a credit to your profession. Thanks for going above and beyond to help us all. I’ve made real progress – and I’ve done it with a smile too!!"
 
To leave feedback please email us at  GMPT.Contact@manchester.probation.gsi.gov.uk
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